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Why can't I access the website?
The main reason for this problem is that the firewall on your computer is blocking the website. Please try adding our website to the allowed list through your firewall application or turn off the program. it can also be any security extension you use in the browser.
The zip file I downloaded is corrupted or won't open (?)
You may encounter such a situation if the file size specified in the description text of the product page is not the same as the file size you downloaded, in this case please try downloading the file again. if you download the file in full, the problem is usually caused by the zip opener program. Could you please try again to open the file with 7-zip App (zip password: rapidstl)
Downloads stuck at 500Mb/2Gb what should I do?
First of all, I would like to say that you downloaded your file directly from our paid servers in google cloud. Google's explanation for downloads stuck at 500Mb: “if there are too many tabs open on the computer and the computer is used intensively during the download process, such a situation will occur.” You can try clearing your browser cache, disabling security applications in your browser or whitelisting our website. Also make sure you have enough storage space on your computer to download the file. Can you try again with this explanation in mind please.
Do I have permission to sell the printed model?
You are subject to the permissions set by the creator regarding permission to sell the models. In this regard, you can check the necessary permission from the model owner's web address, and if you do not have information about the model owner, you can always ask us for support.
The main reason for this problem is that the firewall on your computer is blocking the website. Please try adding our website to the allowed list through your firewall application or turn off the program. it can also be any security extension you use in the browser.
You may encounter such a situation if the file size specified in the description text of the product page is not the same as the file size you downloaded, in this case please try downloading the file again. if you download the file in full, the problem is usually caused by the zip opener program. Could you please try again to open the file with 7-zip App (zip password: rapidstl)
First of all, I would like to say that you downloaded your file directly from our paid servers in google cloud. Google's explanation for downloads stuck at 500Mb: “if there are too many tabs open on the computer and the computer is used intensively during the download process, such a situation will occur.” Can you try again with this explanation in mind please.
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RapidSTL.com offers thousands of fantastic models for 3D printing and much more in your private cloud storage, all from the comfort of your own home.